Client Testimonials

Here is a sample of feedback from clients

“I worked with Melissa on a one to one basis over a 3-month period where she helped me better understand certain situations that occur in my regular working environment. Melissa is an excellent listener who worked hard to make sure that as the client, I came up with the answers to my challenges through her facilitation. She has made me more self-aware and also better prepared for tackling situations in the workplace. Going forward I’d happily work more with Melissa on a range of topics when needed. Many thanks!”
Richard Weeks, General Manager, Hunley Hotel & Golf Club, August 2019

“I was fortunate enough to receive five hours coaching with Melissa at a significantly challenging point in my career. I found her honesty, experience and ability to think critically about issues invaluable. As events were moving quickly between sessions Melissa’s thorough preparation work was sometimes thrown out of context and I was very impressed with her agility to pivot onto new issues and quickly create a new framework for a positive and impactful session. However, the preparation was not at all wasted as the time invested in getting to know me and my challenges provided exceptional value to the sessions. This was my first experience of being coached and Melissa ensured I really got the most out of the experience. Highly recommended for anyone who could benefit from impactful coaching.” John Adams, Architect, December 2018

“Coaching with Melissa was a positively enlightening experience! Over a six month period we worked toward my objectives with good breaks between sessions where I would trial scenarios discussed and feedback at the following session. I did find the introspective element of coaching very challenging but with Melissa’s calm, informed and positive support we worked together and established where I could make improvements. Now I can see the benefits of our coaching on a daily basis.” Faculty Estates Coordinator, Newcastle University, November 2018

“Melissa is one of the coaches on our tender framework and I have worked with her for about 4 years. During that time she has worked on a range of coaching assignments with staff at all levels within the University and has helped many people achieve transformational changes within their working lives. Melissa’s integrity shines through every encounter. She is professional and honest, meaning we have established a great working relationship. I wouldn’t hesitate to recommend her as a coach.” Julie Bullimore, Organisational Development Lead, Newcastle University, September 2018

“Melissa has been part of the Durham University coaching framework acting as an external coaching consultant for some time now. I recently had the pleasure of working with her at our in-house Coaching Network. Melissa ran an incredibly engaging and thought provoking session for some 30 colleagues from across the institution on the “10 Components of Nancy Kline’s Thinking Environment®”… Melissa was the consummate professional, responding to my specific requests for the session and flexing her approach accordingly. She followed up promptly on the day with additional resources and suggestions for further applications of the tool and has continued to provide me with interesting and thought provoking suggestions to enhance our coaching practice at Durham. I highly recommend her as a coach consultant and facilitator.” Sophie Sowerby, Staff Development Manager, Durham University, June 2018

“I really appreciated the opportunity to talk confidentially to Melissa on issues that are affecting me… Being able to take the time to take stock, to think and to plan was invaluable, a real luxury. Melissa helped me to see how to handle certain situations, to alter my approach and to use influencing skills to my advantage and most importantly to achieve my goals. Melissa is friendly, approachable and very professional. I thoroughly recommend her services.”
University School Administrator

“The time you spent with me was just what I needed at that point in my career – a combination of sense-checking good working practices, introducing me to new ideas as well as acting as an independent confidante to the challenges I was facing at the time.”
Account Manager, Design Agency

“Melissa developed a bespoke negotiation skills session for a group of 40 MSc students. It is always a challenge to get students to engage in lecture activities and Melissa was spot-on, generating emotive discussion from the group. This really brought the theme of negotiation to life and gave the students a tool-kit to take away with them and adapt to a variety of situations. Having seen student feedback, across both business start-up and curriculum sessions that Melissa has delivered… I would strongly recommend her.”
University Careers Service

I was introduced to Melissa through the University’s Leadership and Management Programme. As this was my first experience of coaching I was initially uncertain of what it entailed. Melissa’s professionalism, patience and consideration soon put me at ease. As the dialogue developed over our sessions it became clear how valuable the coaching was and Melissa’s knowledge and experience has provided me with some fantastic insight, information and practical techniques which I have applied with great success... working with Melissa has been a very valuable experience but as importantly, a very enjoyable one and I cannot recommend her highly enough.
Programme Support Manager, University